Please review these terms before purchasing or browsing Nepsal and Smart Mart services.
By creating an account, browsing the website, or placing an order through Nepsal, you agree to be bound by these Terms and Conditions and applicable commerce regulations of Nepal.
All prices listed on Nepsal are displayed clearly in Nepalese Rupees (NPR) inclusive of applicable commercial charges. We strive to provide up-to-date catalog information; however, in the rare event of verified stock unavailability, we will promptly notify the customer and provide a prompt refund or substitute.
Customers may complete payments using supported payment providers including eSewa, Khalti Digital Wallet, Fonepay mobile banking, or Cash on Delivery (COD) for eligible deliveries. Orders are confirmed once payment authorization is verified.
Nepsal coordinates fulfillment across Nepal. Standard deliveries take 1 to 3 business days depending on location, while Smart Mart orders are dispatched promptly in serviceable zones. Customers must provide an accessible telephone number and address for delivery coordination.
All merchants and distributors on Nepsal are held to strict product quality, authenticity, and accurate stock disclosure standards. Nepsal maintains rigorous supplier vetting to protect consumer trust across Nepal.
